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On behalf of Greenwood House management and residents I would like to thank you and your employees for the way in which your company carried out the essential fire precautions work within the home.

Your employees, under the supervision of Contracts Manager Phil Hagley worked along side us to ensure any disruption to the home was kept to an absolute minimum whilst respecting the privacy of our elderly vulnerable residents; this is very much appreciated.

Phil has worked very hard to ensure the job ran as smoothly as possible and has always been accessible and responsive to any issues that have arisen: as the public face of your company his professional conduct is to be commended.

Erica Neal Dipmcs, Head of Home, Greenwood House, Staffordshire County Council.